PRIVACY POLICY
The Company (“Yoki”) is committed to protecting and respecting your concerns about privacy. This privacy policy (together with the documents referred to in it) (the "Privacy Policy") describes how the Company uses your personal data collected through the www.yokicollections.com (the “Website”) or mobile applications used by you either privately or when you complete the company’s customer information when you visit the Company’s Service or e-boutique.
The Website is operated by Yoki (The Company).
This Privacy Policy applies to any visitors or the company’s customers that use the Website (together, you or Customers) and/or your participation in the Customer Card Program. This Privacy Policy also applies to your use of interactive features or downloads that: (i) the company owns or controls; (ii) are available through the Website; or (iii) interact with the Website (including through social media) and post this Privacy Policy.
This Privacy Policy sets out the basis on which any personal data the company collects from you, or that you provide to us, will be processed by us. Please read the following carefully to understand the company’s views and practices regarding your personal data and how the company will treat it.
1. Information that the company collects about you
The type of personal information users of the Company’s Website may submit and the company may collect and process about you is as follows:
Information that you provide at the time of registering to use the Website and/or by phone through Customer Service or in-person at a special event(s)or requesting further services. The types of personal information that users of the Website may includes but not limited to your title, name, gender, date of birth, address, e-mail address, password, phone number, preferred language, preferences or other relevant contact details. As part of the purchase and transaction information the company may also collect your credit card details, including cardholder name, credit card company, credit card expiration date and your CVC code.
- The company may keep a record of information found in content that users provide through correspondence.
- Details of any visits that you make to any special events or any usage you make of the company’s services.
- Details of your visits to the Website including, but not limited to, time-stamping of visits, page views, traffic data and other
communication data, whether this is required for the company’s own purposes or otherwise and the resources that you access.
- Details of your use of services used in connection with the Website.
- Details of transactions you carry out through the Website and/or Customer Service, and, where relevant, the fulfilment of your
order(s).
GENERAL TERMS
2. IP addresses and cookies
The company may collect information about your computer or device including where available your IP address, operating system and browser type, for system administration and to report aggregate information to the company’s advertisers. This is statistical data about the company’s users' browsing actions and patterns and does not identify any individual.
2.a. The company may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer or device. A cookie is a data file placed on a computer or device when it is used to visit the Website. A flash cookie (or locally shared object) is a data file placed on your computer or device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your computer or device. Cookies and flash cookies may be used for many purposes, including, without limitation, remembering you and tracking your visits to and activities on the Website. They also help us to improve the Website and to deliver a better and more personalized service. The Company may use the information described above to:
2.b. Provide products and services;
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Process your payment;
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Send you promotional materials;
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Communicate with you about, and coordinate your participation in, if any, special events.
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Respond to your inquiries;
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Perform data analyses including estimating the company’s audience size and usage pattern through aggregated data.
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Store information about preferences and allow the Company to customize the Website according to individual interests.
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Speed up searches.
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Recognize you when you return to the Website or are online.
2.c. By using this Website, the company is seeking to obtain your consent to use these various tracking technologies. If you choose to disable cookies or flash cookies on your computer or device, some features of the Website may not function properly. Regular cookies may generally be disabled or removed by selecting certain settings. If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.
2.d. Please note that our service providers may also use cookies and other tracking technologies over which we have no control. You should check their websites to confirm how your information is collected and used.
2.e The Company’s Website includes certain Social Media features and widgets, or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties are governed by their policies and not ours.
3. Security and where the company stores your personal data
3.1. The Website and the data that the company collects from you through the Website and/or Customer Service is stored on a host server located by trusted third party and their authorized affiliates and service providers in the United States of America and in other jurisdictions as necessary for the proper delivery and/or as may be required by law. In certain cases, the personal data that the company collects from you through its Customer Support Service may also be stored manually in the company’s location.
3.2. By submitting your personal data, you agree to this transfer, storing or processing above. The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
3.3. All information you provide to us is stored on the company’s secure trusted third party servers. Any payment transactions that are processed by the company’s trusted third party provider or us will be encrypted using HTTPS secure access; the transmission of such sensitive payment information is protested by an industry standard SSL/TLS encrypted connection; which regularly maintains a Payment Card Industry Data Security Standards Certification. . Where the company have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. The company asks you not to share a password with anyone. As such, the Company encourages you to set strong passwords for your User Account on the Company’s Website. Furthermore since e-mail is not recognized as secure forms of communications, we request and encourage you not to share any information on any of these areas or via any of these methods. The company does not store financial details (credit or debit card numbers) on the company’s system. They are only used by the company’s trusted third party payment service provider for completion of your payment.
3.4. Regardless, the transmission of information via the Internet or over mobile networks is not completely secure. Although the company will do its best to protect your personal data, the company cannot guarantee the absolute security of your data transmitted to the Website or over mobile networks; any transmission is at your own risk. Once the company has received your information, the company will use strict procedures and security features to try to prevent unauthorized access.
4. Uses made of the information
4.1. The company uses information held about you in the following ways:
(a) To ensure the successful registration.
(b) To ensure that content on the Website is presented in the most effective manner for you and for your computer or mobile
device.
(c) To provide you with information, products or services that you request from us or where you have consented to be contacted for
such purposes.
(e) To provide you with information relating to any events held by us.
(f) To provide you with access to your personal account and selection online.
(g) To carry out the company’s obligations arising from any contracts entered into between you and us, including in respect of
payment processing.
(h) To allow you to participate in interactive features of the company’s Website or other social media offerings, when you choose to
do so.
(i) To notify you about changes to the company’s Website and/or Customer Service.
(j) To fulfill any order(s) that you make over the Website and/or as part of the Customer Support Service.
4.2. To make the Website more interesting and useful to you, the information that the company collects from you on registering to use the Website may be used for advertising and market research purposes. The company does not disclose information about identifiable individuals to the company’s advertisers unless you expressly consent to this, but the company may provide them with aggregate information about the company’s Customers. The company may also use such aggregate information to help advertisers reach the kind of audience they want to target. .
4.3. The company may employ the services of a third party to help us in certain areas, such as in relation to payment processing, e-mail marketing, call centers, website hosting or domain name registrars. In some cases the third party may receive your information. However, at all times, the company will control and be responsible for the use of information.
5. Use of your information for marketing purposes
If you are an existing customer of the company, the company may use your data to contact you by electronic means (e-mail) with information about products, events and services which may be of interest to you.
6. Disclosure of your information
6.1. The company may disclose your personal information to:
(a) any of the company’s selected third party suppliers in accordance with paragraph 3 above;
(b) any of your friends whom you share your selection with;
(c) third parties in the event that the company sell or buy any business or assets, in which case the company may disclose your personal data to the prospective seller or buyer of such business or assets; and
(d) third parties if the company are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the company’s terms of use and other agreements; or to protect the rights, property, or safety of us, the company’s customers, or others. This includes exchanging information with other companies and organizations for the purposes of verification, fraud protection and credit risk reduction, but otherwise the company will not sell, rent or otherwise make available any personal data submitted by Customers to any third parties.
7. Your rights
7.1. Upon request, the company will remove your personal information from the company’s database. Customers are also advised that upon written request you may access and/or request that any incorrect information about you be corrected.
7.2. You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right at any time by contacting us at the e-mail address below.
7.3. The Website may, contain links to and from the websites of the company’s partners, advertisers, sponsors, or other websites to which we provide links. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that the company does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. Notice to California Residents
Subject to certain limitations under California Civil Code Section 1798.83, California residents may choose to opt out of the Company’s sharing and may ask the Company to provide them a list of data regarding our disclosure, if any, of personal information to third parties direct marketing purposes during the immediately preceding calendar year. To make this request, California residents may contact the Company at info@yokicollections.com with “Request for California Privacy Information” in the subject line. Please note that not all personal information sharing is covered by Section 1798.83’s requirements.
9. Children
The Website is not directed at anyone under the age of 16, nor does the company collect any personal information from anyone who the company knows to be under the age of 16. If you are under the age of 16, you should not use the Website and should not submit any personal information to the Company.
10. Changes to the company’s Privacy Policy
Any changes the company may make to the company’s Privacy Policy in the future will be posted on this page. By continuing to use the Website after an updated version of this policy has been posted, you agree to be bound by the terms of the new policy.
11. Contact & Complaints
11.1. If the company needs to contact you, the company will do so by post or e-mail sent to the e-mail address provided by you. You must notify us if you change your e-mail address.
11.2. If you have any concerns about material which appears on the Website or wish to contact us for any other reason, please contact info@yokicollections.com.